Some former AT&T customers can still claim a partial refund after the Federal Trade Commission ruled in 2019 that the company misled customers about its unlimited data plans.
The FTC said AT&T failed to disclose that it would slow down Internet data speeds for customers who used a certain amount of data, even if these customers purchased unlimited data plans.
The FTC said $7 million out of a $60 million fund remained for some customers who had AT&T unlimited data plans between October 1, 2011 and June 30, 2015. The FTC said it has not been able to reach all potential former customers affected. rule.
“Some customers experienced data speeds so slow that it became difficult or nearly impossible to use many common phone applications, such as web browsing and video streaming,” the FTC said.
The FTC has set the following criteria for receiving a partial refund:
- Former AT&T Customer
- Had an unlimited data plan sometime between October 1, 2011, and June 30, 2015
- Experienced Data Throttling
- Have not received bill credit or payment from AT&T related to this matter
Former customers can apply for a partial refund AT&T website.