WhatsApp Pay India chief resigns, joins Amazon-source

WhatsApp Pay India chief resigns, joins Amazon-source

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by Aditya Kalra

BENGALURU (Reuters) – Manish Mahatmi, head of India’s payments company WhatsApp, has resigned after more than a year with the Meta Platforms-owned company to join Amazon India, a source told Reuters on Thursday.

Mahatme’s exit comes at a critical time for Whatsapp, which is seeking to boost its payments service in a highly competitive market and close its doors with more established payers such as Alphabet (NASDAQ πŸ™‚ Inc’s Google Pay, Ant Group backed by Paytm and Walmart (NYSE :)” s PhonePe.

During his tenure at WhatsApp Pay, the company won regulatory approval to more than double its payment offerings to 100 million users in India, its largest market with more than half a billion users overall.

The source said that Mahatmi joined the position of product manager in the e-commerce division of Amazon.com Inc (NASDAQ πŸ™‚ in India.

He joined WhatsApp Pay in April 2021. Mahatme was previously on the board of Amazon Pay India between 2014 and 2021, according to his LinkedIn profile.

WhatsApp said in a statement that Mahatme played an important role in expanding access to WhatsApp payments in India, adding that the payments service was a “priority for Meta and we will continue to innovate and drive momentum as part of our broader efforts.”

Amazon did not respond to a request for comment.

WhatsApp launched cashback rewards this year to lure more Indians to the peer-to-peer payments service, though regulatory restrictions on the number of users who can use its service mean it still faces stiff competition from competitors.

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