Factbox – What to do if you are a victim of a company hack

Factbox – What to do if you are a victim of a company hack


(Reuters) – A reported breach of Uber Technologies (NYSE: Inc)’s internal systems on Thursday underlined the need for consumers to know what they can do to protect themselves if the service they are using is subjected to a cyber attack.

Here are some steps you can take if you think you’ve fallen prey to a business violation:

Password Reset

Changing your password can help prevent a hacker from accessing information such as your name, address, contact number, and credit card details.

If access to your account is blocked, start the reset process and choose a complex password consisting of symbols and numbers, as well as uppercase and lowercase letters. Avoid passwords that are similar to old ones.

Credit Card Freeze

If there is any suspicion that credit card information may have been leaked in a data breach, monitor your credit score for any changes, and consider freezing payments on credit cards to prevent unauthorized payments.

“I will remove any credit cards, bank accounts, or saved or stored payment methods that you might be using within the app…because if this malicious actor is still in the environment, they are still looking for the data,” David said. Lindner, chief information security officer at Contrast Security.

Enable two-factor authentication

If the app allows two-factor authentication, use it. Security experts say that using two-step verification is one of the best ways to protect an account because it makes it difficult for a hacker to access essential information.

Two-factor authentication essentially adds an extra layer of security to the login process, and typically requires the user to grant permission on a secondary device.

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Information is key during cyber attacks. Hence, it is important to stay current on developments to follow up on any mitigating measures the company proposes and to be aware of what may have been exposed in the breach.

Since the attack may disrupt basic communication channels such as the internal messaging app or email, the website and social media should be monitored for updates.

Make sure you are using the latest version of the app

App providers regularly send updates to their software to remove security vulnerabilities and increase the usefulness of the software. Keep up with updates for the best security.

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